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Technical Requirements & Instructions

Hardware and Software Requirements

Hardware Requirements:
PC: Mac:
2.8 GHz Intel Pentium IV processor or greater Intel processor
2 GB of RAM, 4 GB or greater recommended 2 GB of RAM, 4 GB or greater recommended
High-speed Internet connection (8Mbps DSL / Cable or greater recommended) High-speed Internet connection (8Mbps DSL / Cable or greater recommended)
USB Headset with a built-in microphone* USB Headset with a built-in microphone*
Webcam** Webcam**
Software Requirements:
PC: Mac:
Windows 7 or 10 Home / Pro*** (Limited support for Windows 8) Mac OS X 10.7 (Lion)+
Web browser - Latest versions of Chrome, Edge, Firefox, Internet Explorer 11 Web browser - Latest versions of Chrome, Firefox, Safari
Windows Media Player
Microsoft Silverlight 2.0+
RealPlayer 16 (Limited use)
Flip4Mac or VLC Player
Microsoft Silverlight 2.0+
RealPlayer 10 through SP (Limited use)
Adobe Reader Preview
Microsoft Excel, PowerPoint, and Word (2007 or newer) Microsoft Excel, PowerPoint, and Word (2008 or newer)
Zoom Cloud Meetings* Zoom Cloud Meetings*

*Required for Classroom LIVE.
**Required for most Classroom LIVE courses.
***Windows 10 S is not supported at this time.


Configuration Test Links

Please use the following links to test that your system configuration is compatible with each video format.

Classroom LIVE

Format: Sample:
Panopto View Sample
Zoom Connect to Test Meeting

Classroom Online

Format: Sample:
Panopto View Sample
Windows Media Player (w/Silverlight) View Sample
Windows Media Player (Stand Alone) View Sample
Ensemble View Sample

Instructions

Below are instructions to help you configure and use the different technical resources that Distance Education offers.

Classroom LIVE

Classroom LIVE currently utilizes a web-conferencing program called Zoom as part of the overall platform.  The following instructions will aid you in the initital configuration of Zoom as well as more specialized instructions for advanced uses.

Configuration and Usage

Configuration and Usage Guide

  • This guide provides instructions and information about the most widely used features of Zoom web conferencing – those features most essential to participating in a Zoom session as part of Lehigh University Distance Education's Classroom LIVE platform.

Meeting Recording

Meeting Recording Guide

  • This guide provides instructions about recording Zoom meetings.  In some classes, the instructor may allow students to request practice or team meetings to be created for student use outside of the normal class meeting times.  In some cases, these meetings may be set to allow the students to record them for review at a later time.  This is not for use during normal class meetings, that is handled by the Distance Education Moderator for the meeting.

Classroom Online

Classroom Online currently utilizes two programs for streaming videos to our students, Panopto and Windows Media Player (with and without Silverlight).  


Distance Education Technical Support Contacts

E-mail: indetech@lehigh.edu
Phone: 610-758-4211
Hours: Monday - Friday, 8:00 AM - 5:00 PM  EST

Click here to view a complete list of Distance Education technical support contacts.